1 reviews | Active since Nov 2016

07 Nov 2016, 14:13

Bonitas Online Chats sucks

<p>Online chat with Bonitas consultants is always terrible. They take looooooooooooooooooooong to respond, you always have to ask, 'are you still there?', and yet after every chat even if you rate 'very bad or 1, you still wonder if there is someone doing all the follow ups on every ratings, because clearly no one cares. Your online chats sucks.</p>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply07 Nov 2016, 16:19
Official

Hello g-tumelo-keetse,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team