Bonitas not refunding my money as promised.

<p>November 2016 I removed one of my dependants of my medical aid following all the correct procedures.</p> <p>Received my new cards still with the said dependant on the card, then get debit the same premium.</p> <p>Called them to sort this mistake out with a promise of a refund for the said dependant, then get told that the premium paid for the said dependant will be deducted from next months contribution.</p> <p>Next month is here and still get debit the same amount, Bonitas now owes me R 4680.00...</p> <p> </p> <p>I called them this morning again and once again they promise to refund me the outstanding moneys, one person tells me 3 working days, the next person tells me 5 working days... this is not acceptable as now I have no trust in them... this is now the the second time in two months that this has happened with promises of refunds... I gave them until 12:00 pm today to refund me moneys owed to ME!!! my money!!!</p> <p>I have no confidence in Bonitas medical fund, God forbid something happens to me or my family and I have to rely on Bonitas.</p>