Bonitas not paying, struggling, no communication,
<p>Everything I have to make a claim, it is a tedious process with no communication unless I pick up the phone or drive to their 2 Cape Town walking centers which is more hair pulling and time consuming. </p> <p> </p> <p>The claim for my pregnant wife still has not been paid for over a month. </p> <p> </p> <p>I would have loved to carry on with bonitas, but the service and lack of communication with walkin having the we don't know what's happening attitude, is proving too much. They don't even know what zeropaid means..</p> <p> </p> <p>So how am I supposed to know that.</p> <p> </p> <p>Very frustrated. </p>
Hello clive-memela
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello clive-memela
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
And when will this shortly be 6-7 working days?
And when will this shortly be 6-7 working days?
Hello clive-memela
Thank you for submitting a comment to us through Hello Peter.
As per the telephonic conversation with our representative;
We hereby confirm that a detailed email with feedback regarding your complaint has been sent to you and this matter has now been resolved.
Bonitas strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team
Hello clive-memela
Thank you for submitting a comment to us through Hello Peter.
As per the telephonic conversation with our representative;
We hereby confirm that a detailed email with feedback regarding your complaint has been sent to you and this matter has now been resolved.
Bonitas strives to give the best customer service to our clients and appreciate it when you bring your concerns to us as to when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team
