1 reviews | Active since Jul 2011
Bonitas not paying for my 6 month consultations and my cronic condition wellness tests at my doctor
I am bonitas standard select and went to my home doctor for my 6 month cronic script witch pharmacy direct remind me to do. Doctor said that Bonitas wanted wellness info before he gives me my 6 month cronic script. So we did all the tests that was required of me and now Bonitas do not want to pay doctor for the consultations out of my doctor consultations benifit of R600 and something. Instead they used my normal day to day savings which is totally wrong. And now the do not want to pay for my cronic tests either. Bonitas please pay my doctor for all these tests and consultations for service rended on 07/12/2017.
Hello grantcil,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with your membership number and contact details in order for us to assist with your query.
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Kind regards,
Bonitas Team
Hello grantcil,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with your membership number and contact details in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Hello grantcil,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello grantcil,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team