SB
Schalk B

1 reviews | Active since Feb 2021

12 May 2023, 10:35

Bonitas NOT paying for Double Lung Transplant patient aftercare tests.

My wife is a double lung transplant recipient and Bonitas is refusing to pay for her aftercare tests and medical expenses after approving the double lung transplant in the first place, basically giving her a death sentence as it is impossible to pay cash for the aftercare needed to maintain a double lung transplant patient. It has now come to a point where they are ignoring my e-mails and messages and I have nowhere to turn to.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply12 May 2023, 11:30
Official
Hello Schalk B

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
 
We are investigating this matter.
  
We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonita's