ML
Mariette L
1 reviews | Active since Dec 2021
03 Dec 2021, 08:30
Bonitas not paying for chronic medication
Bonitas pays very little of my chronic medication - even after motivation letters from my psychiatrist. This month they only paid R35 of the R1117 for my chronic medication and that is not even the full bill. And we even have gap cover. They also did not pay for my second admission to Denmar - we had to sell my car in order to pay for it. If we are able to we will move to Discovery as soon as possible.
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Bonitas Medical Fund's replyOfficial
03 Dec 2021, 09:59Hello Mariette L,
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind RegardsThe Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind RegardsThe Bonitas Team
Bonitas Medical Fund's reply03 Dec 2021, 09:59
Official
Hello Mariette L,
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind RegardsThe Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter. We appreciate your patience while we are resolving this query for you. Kind RegardsThe Bonitas Team