Bonitas, not No 1 in anything :(

Once again, before getting any responses from Bonitas, they have to be reported on this platform. For weeks I've been struggling to log on to your app to get an updated statement. The website is also totally useless as you cannot get a statement there as well- and not to mention the total and utter *********** agents you can supposedly chat to. Bonitas, all the tech options you provide suck! Why can nobody respond to an email? the reference number several others received when I followed up. Bonitas-you are NOT NO 1- you are not tech savvy - you're an epic failure for the geriatric members .