MR
Mark R

1 reviews | Active since May 2016

31 May 2016, 12:53

Bonitas not keeping their promise

<p>Mu son is 8 months old already and im still awaiting my baby bag from Bonitas Medical Scheme.I called to enquire and was promised that it will be send,but still..........nothing</p>

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply31 May 2016, 14:11
Official

Hello bobmakes1406

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards

Bonitas Team

Bonitas Medical Fund
Bonitas Medical Fund's reply01 Jun 2016, 09:52
Official

Hello bobmake1406

Thank you for submitting a comment to us through Hello Peter.

We hereby confirm that a detailed email has been sent to you and we will await your response.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards

Bonitas Team