Bonitas not interested in patients living in small towns far from cities ..

Item: Bonitas Medical Fund
Rating: 1
Author: Adri W

Bonitas decided that because we live in a small town we don't need an Orthopaedic Specialist. They decided to take the doctor off their list, not even informing the doctor. Now we have to travel 100km+ to just see a doctor or have a procedure done. Bonitas made promises but this wii be our last year on this medical aid. I will not recommend this medical aid to anyone living on the West Coast.

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Replies (1)

Bonitas Medical Fund's replyOfficial

02 Oct 2025, 10:05

Hello Adri W

Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.

Please note that we have escalated your query to our BonCap Department for further investigation and resolution.

We appreciate your patience while we work to resolve this issue, and we’ll keep you updated on any progress.

Kind regards,

Bonitas Team

Bonitas Medical Fund's reply02 Oct 2025, 10:05

Official

Hello Adri W

Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.

Please note that we have escalated your query to our BonCap Department for further investigation and resolution.

We appreciate your patience while we work to resolve this issue, and we’ll keep you updated on any progress.

Kind regards,

Bonitas Team