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Belinda B
1 reviews | Active since Aug 2022
15 Mar 2023, 11:38
Bonitas - not even worth one star!
How do I get to speak to anyone at Bonitas. Please advise!!!??? Phone calls are cut Whatsapp platform times out Messager doesn't allow for resolution Emails remain unanswered. This is shameful
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Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
15 Mar 2023, 11:57Hello Belinda B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply15 Mar 2023, 11:57
Official
Hello Belinda B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
BB
Belinda B's updateReviewer Update
15 Mar 2023, 12:52This apology is not acceptable. This is on going for weeks now.
BB
Belinda B's update15 Mar 2023, 12:52
Reviewer Update
This apology is not acceptable. This is on going for weeks now.
Bonitas Medical Fund's replyOfficial
16 Mar 2023, 05:48Hello Belinda B Thank you for submitting a comment to us through Hellopeter. According to the telephonic conversation with our digital agent, we will wait for your email to assist further with your enquiry. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team
Bonitas Medical Fund's reply16 Mar 2023, 05:48
Official
Hello Belinda B Thank you for submitting a comment to us through Hellopeter. According to the telephonic conversation with our digital agent, we will wait for your email to assist further with your enquiry. As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We apologise for any inconvenience caused to you. Regards Bonitas Team