Bonitas - NOT a caring medical aid for South Africa.

Last week Bonitas (we're on the Standard Plan) randomly decided to suspend our membership and cover – no warning, no reason, no nothing !? Our premiums are 100% up-to-date. In fact they TAKE the premium off our account. Eventually my wife got our membership re-instated. What if there had been an emergency? Bonitas you should step up your game and sort your staff and/or systems out. And don't reply with a scripted, false "sorry" - it means nothing and is too late.