Bonitas NO GO!!!!

<p>Never in my life have i had so much trouble with a Medical Aid.... </p> <p> </p> <p>Recently a friend and i both went shopping for a new medical aid that would pay for certain chronic medication for our kids.... both single parents. We found a plan on Bonitas that indicated that they pay for for this particular medication and obviously jumped at it. We both submitted our respective applications at the same time...... </p> <p> </p> <p>My Friends application was registered with no issues whatsoever.... MINE has been hell from start go... </p> <p> </p> <p>first they "forgot" to register my kids.... I only saw this when the first payment went off my account. Their excuse was that they needed birth certificates and that an email was sent requesting it. Upon some investigation the email was addressed to my friend and sent to the broker we both used. (The broker obviously didnt send it to me as it wasnt addressed to me)</p> <p> </p> <p>My friends sent in the application for chronic medication for his daughter.... approved within 10 days ...YAY.... </p> <p> </p> <p>I send mine in about a week after.... exact same paperwork as we are at the same doctor as well.. 2 weeks later .... DECLINED ... </p> <p> </p> <p>Still fighting this fight.... ARRGGGG</p> <p> </p> <p>So this morning after a visit to the doctor about 2 weeks ago.... i get a statement saying that my vendor (aka my GP) is not registered on their network. So to double check i go back onto their website to check .... who is the VERY FIRST vendor on their list..... MY GP ..... </p> <p> </p> <p>So you phone the call centre.... as one does... because we all have time to sit on a phone and listen to the music that tends to make you more angry with every cycle..... and you get a young little thing that sounds asif interupted from slumber, who basically you can see shrugging their shoulders on the other side of the line because madam.... thats the way it is..... AND to top it all.... ALLL of management is still in the 24 hour / 7 Days a week meeting. </p> <p> </p> <p>i feel a little dirty and violated by the medical aid monster called BONITAS</p> <p> </p> <p>WHAT THE HELL.....</p>