AB
Ashiveer B

1 reviews | Active since Jul 2023

15 Apr 2025, 07:50

Bonitas new designated pharmacy is pathetic

Unable to get any Joy regarding chronic medication from this new pharmacy. Sent the proscription and called many times yet the medication still hasn't arrived. How long is this going to go on for?

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply15 Apr 2025, 09:30
Official
Hello Ashiveer B
 
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
  
We have escalated your enquiry to Boncap.
  
We appreciate your patience while we are resolving this query for you. 
  
Kind Regards 
 
Bonitas Team 
Bonitas Medical Fund
Bonitas Medical Fund's reply17 Apr 2025, 11:26
Official
Hello Ashiveer B
 
Thank you for submitting a comment to us through hellopeter.
 
According to the email communication, we hereby confirm that your concern has been addressed, and this matter has been resolved.
 
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
 
We apologise for any inconvenience caused to you.
 
Regards
 
Bonitas Team