Bonitas needs to consider loyal clients

I would think bonitas will be kinder to health care workers. Trying to get reinstated is a nightmare. It's been almost 2 weeks being without medical aid. It's frustrating and time consuming calling bonitas everyday just to hear every kind of excuses. As a health worker it is dangerous practice to be without medical aid. I always was loyal to bonitas, but a medical aid that don't take care of his clients seems like a waste of loyalty and bear in mind doesn't come cheap.