GB
Gershon B
1 reviews | Active since Aug 2024
04 Sept 2024, 08:57
Bonitas need to learn to communicate
Absolutely useless when it comes to communication. They sent me an sms with a link to a form I had to complete cos they had a refund due to me. I completed the form and mailed it back to them over a week ago and I still have not heard anything back from them.
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
04 Sept 2024, 09:06Hello Gershon B
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply04 Sept 2024, 09:06
Official
Hello Gershon B
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
04 Sept 2024, 09:50 Hello Gershon B
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply04 Sept 2024, 09:50
Official
Hello Gershon B
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
GB
Gershon B's updateReviewer Update
04 Sept 2024, 10:01No I'm sorry my patience is wearing thin, it's really frustrating to get this type of response which is probably a computer response and I will only get proper feedback from you guys in a few days which is nonsense.
GB
Gershon B's update04 Sept 2024, 10:01
Reviewer Update
No I'm sorry my patience is wearing thin, it's really frustrating to get this type of response which is probably a computer response and I will only get proper feedback from you guys in a few days which is nonsense.