FR
Frank R
1 reviews | Active since Nov 2009
28 Feb 2022, 13:55
Bonitas must be the worst Medical Aid by far
Bonitas still do not acknowledge that I had 2 operations on the same day and decided to only reimburse for one identical operation!! The quote for 2 operations was approved, so legally they cannot now only pay half.
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Bonitas Medical Fund's replyOfficial
28 Feb 2022, 14:07Hello Frank R
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply28 Feb 2022, 14:07
Official
Hello Frank R
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team