MP
Melanie P

1 reviews | Active since Jun 2013

10 Oct 2016, 09:24

Bonitas Membership Card

<p>I have been a Member with Bonita since 1 January 2016. The date today is 10/10/2016. That means that I have almost been a member for 10 full months and I have NOT YET received my membership card even though I have requested it FOUR times!! This is a joke! Is Bonitas going to take the responsibility if I am placed in a Public Hospital because authorities can’t identify if I am on a medical aid? This is ridiculous!!!!</p> <p> </p>

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply10 Oct 2016, 12:52
Official

Hello OMF,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team