BONITAS / MEDSCHEME PATHETIC SERVICE.

To start, the only reason you get one star is that it won’t let me leave it blank.

Your administrator MEDSCHEME is less than ***********!

You approved my Procedure as PMB and still have paid the prosthesis short, quoting “ Paid at negotiated rate”. When approved as PMB. You pay at cost. I have the communications from your Hospital Benefit Management department confirming this.

Your *********** staff simply read the payment explanation code back to you and say that is why, EVEN when they can see it says the prosthesis has been approved as PMB.

This is the second Hello Peter compliant I have posted for the same thing and no body from MEDSCHEME has the decency to call me. PATHETIC.

Now this has caused me being handed over.