FG
Frederick G

1 reviews | Active since Apr 2017

04 Apr 2017, 17:31

Bonitas Medical Scheme ClAIM

<p>BONITAS</p> <p>Submitted a PMB "basket care" claim on 22/02/2017. After 3 reminding emails up to 01/04/2017 still no reply from them regarding pay out!</p> <p>Today on 04/04/2017 received an email saying the claim has been turned down because it is not part of the my scheme... Say no more, it is a PMB claim for radiology as depicted by the scheme rules!</p> <p>Bonitas, this not good admin! I pay my membership fees timeously on the first of the month, why should I wait 6 weeks and longer for my R660 te be reimbursed?</p> <p>Ouch!</p>

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Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply05 Apr 2017, 11:59
Official

Hello rick31053,

Thank you for submitting a comment to us through Hello Peter.

This is to confirm that we have received your comment and that we are currently investigating this matter.

Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.

Kind regards,

Bonitas Team

FG
Frederick G's update10 Apr 2017, 14:10
Reviewer Update

Thank you "Hello Peter" great job done by you guys!

My Bonitas claim problem was solved within a day!