Bonitas Medical Savings - Failure to make payment of refund savings, terrible communication and service

We are a firm of Attorneys winding up a deceased's estate. Bonitas Medical Fund has failed, neglected and/or refused to refund the deceased's medical aid savings account to the Estate.

Approximately 8 (eight) months have passed since we have reported the death of the deceased to Bonitas and provided all of the necessary documents for the refund of the savings account to be processed. We further assisted Bonitas Medical Fund by instructing the bank to send a verification email of the Estate Account directly to them.

All other financial institutions and schemes took no longer than 60 (sixty) days to verify the documents provided and make payment to the Estate.

The Heirs of the Estate are being prejudiced by this delay and Bonitas has failed to communicate as to when the refund will be paid.