SH
Siyakholwa H
1 reviews | Active since Jun 2024
03 Jun 2024, 20:36
Bonitas Medical Savings
I have been waiting for my savings refunds from bonitas for the past 5 months. The only thing I get is different query references. The email I got on 12 May was that the money has been processed and it will reflect to LA health within 8-10 days
After 10 days I made a follow up and I got an email today that says I must re fill the savings form. I mean for the what? This is so unprofessional I need my savings to be transferred to LA health ASAP don’t make me a fool
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
03 Jun 2024, 21:17 Hello Siyakholwa H Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Bonitas Medical Fund's reply03 Jun 2024, 21:17
Official
Hello Siyakholwa H Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Your enquiry will be attended during office hours. Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
04 Jun 2024, 09:15Hello Siyakholwa H
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply04 Jun 2024, 09:15
Official
Hello Siyakholwa H
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
SH
Siyakholwa H's updateReviewer Update
05 Jun 2024, 07:44I am still waiting for my refunds bonitas
SH
Siyakholwa H's update05 Jun 2024, 07:44
Reviewer Update
I am still waiting for my refunds bonitas