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Belinda B

1 reviews | Active since Aug 2022

11 Jun 2024, 13:00

Bonitas Medical Insurers - utterly hopeless!

Utterly diabolic trying to deal with this insurance company. I got through to an agent on the WhatsApp platform - they introduced themselves as Tshidziwani - and then they dropped me. How on earth do I get any answers to my medical questions?

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply11 Jun 2024, 14:11
Official
Hello Belinda B

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
 
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

Bonitas Team