mB
morne B
1 reviews | Active since Oct 2018
10 Oct 2025, 13:13
Bonitas Medical Fund/Marara Pharmacy
I recently had an encounter with your DSP Marara Pharmacy, I reported the case to Bonita's queries and two weeks later still no feedback from Bonita's - What is Bonita's going to do about Marara Pharmacy and their incompetence.
This is shocking how Bonita's is handling their clients queries. I am currently looking for a medical aid that will give me better service without have to deal with Marara Pharmacy.
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
10 Oct 2025, 13:42Hello morne B
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.
Please note that we have escalated your query to Marara Pharmacy for further investigation and resolution.
We appreciate your patience while we work to resolve this issue, and we’ll keep you updated on any progress.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply10 Oct 2025, 13:42
Official
Hello morne B
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.
Thank you for bringing this matter to our attention. We’re truly sorry to hear about your experience and appreciate you reaching out so we can assist.
Please note that we have escalated your query to Marara Pharmacy for further investigation and resolution.
We appreciate your patience while we work to resolve this issue, and we’ll keep you updated on any progress.
Kind regards,
Bonitas Team
mB
morne B's updateReviewer Update
10 Oct 2025, 13:44You said that last week as well.
mB
morne B's update10 Oct 2025, 13:44
Reviewer Update
You said that last week as well.
Bonitas Medical Fund's replyOfficial
10 Oct 2025, 14:58Hello morne B
Thank you for bringing this matter to our attention.
Thank you for bringing this matter to our attention.
Please note that we have escalated your query to Marara Pharmacy for further investigation and resolution.
We appreciate your patience while we work to resolve this issue, and we’ll keep you updated on any progress.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply10 Oct 2025, 14:58
Official
Hello morne B
Thank you for bringing this matter to our attention.
Thank you for bringing this matter to our attention.
Please note that we have escalated your query to Marara Pharmacy for further investigation and resolution.
We appreciate your patience while we work to resolve this issue, and we’ll keep you updated on any progress.
Kind regards,
Bonitas Team