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1 reviews | Active since Jul 2009

23 Apr 2025, 06:12

Bonitas Medical fund suspended my services for non payment

Bonitas Medical fund suspended my services for non payment. I emailed them all the proof of payments but once again they never respond on email. Not once these last couple of months have they responded on email but they are always quick to send emails out themselves. They must please read the email I sent and respond accordingly as any normal business does

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Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply23 Apr 2025, 08:42
Official
Hello Willie 

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
  
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

 Bonitas Team 

Bonitas Medical Fund
Bonitas Medical Fund's reply29 Apr 2025, 11:17
Official
Hello Willie 

Thank you for submitting a comment to us through hellopeter.

According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Regards

Bonitas Team