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Nomsa N

1 reviews | Active since Apr 2014

21 Jun 2023, 08:48

Bonitas Medical Fund - shortfall

I am extremely disappointed and irate!!! In February 2023, I was admitted in hospital for about 13 days. There is a shortfall for about R27 000.00 ... I am paying medical aid every month, what is the point if I have to settle such a big amount in cash? And where am I supposed to get this ... what is the point of having medical aid then,nxa!!! This is bull dust actually Poor poor service...

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply21 Jun 2023, 08:53
Official
Hello Nomsa
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. We will investigate this matter.  We appreciate your patience while we are resolving this query for you. 
Kind Regards

Bonitas