1 reviews | Active since Oct 2010
Bonitas Medical Fund Refund Issues
I have terminated my medical aid and requested a refund of my savings since the end of April 2018. All I have been given is reference number after reference number and now Bonitas is asking me again (290918Q147BB ) for the details I have submitted previously. YET I have no feedback as to when I will get a refund, but they were quick to take R2500 every month for subscription fees. Terrible service to say the least.
I need to be put into contact with a manager via email who can help me otherwise I'm going to the ombudsmen.
The original reference numbers were 070518QS0MV8 ; 300618QVN3M9 ; 160718QX8B9L
Hello sephiroth,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello sephiroth,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello sephiroth,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received the required documentation and will prepare an EFT.
Final feedback will be provided shortly.
Kind regards,
Bonitas Team
Hello sephiroth,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received the required documentation and will prepare an EFT.
Final feedback will be provided shortly.
Kind regards,
Bonitas Team
Hello sephiroth,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello sephiroth,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team