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Chantelle L

1 reviews | Active since Feb 2014

16 Feb 2026, 20:03

Bonitas medical fund PATHETIC

Pathetic medical aid. New year January 2026 medical aids kick in so my husband and I go for our yearly check up. Only to be told the medical aid is not paying!! HOW!!! if its a new year!!!! will definitely be looking for a new medical aid. Was told to submit claim its now middle of February and we still waiting for our refund!!!!! Don't go with Bonitas if u want medical aid because they leave u stranded!!! If you Google Bonitas they have a 1.9 star rating now we know why!

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply17 Feb 2026, 09:06
Official
Hello Chantelle L 

Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out.  

We will investigate this matter.

We appreciate your patience while we are resolving this query for you. 
 
Kind Regards
 
 Bonitas Team