JH
Julia H

1 reviews | Active since Dec 2013

27 Jun 2025, 20:30

Bonitas medical fund don't care for members

Bonitas forces members to use Marara Pharmacy that do not deliver critical medication. We pay out premiums and then we must buy chronic medication out of pocket because their service providers are useless.

0
Replies (2)
Bonitas Medical Fund
Bonitas Medical Fund's reply29 Jun 2025, 20:35
Official
Hello Julia H
 
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
 
Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
     
Your enquiry will be attended during office hours.
 
Kind Regards
  
Bonitas Team 
Bonitas Medical Fund
Bonitas Medical Fund's reply30 Jun 2025, 07:46
Official
Hello Julia H
     
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention. 
         
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry. 
          
 Kind regards
     
 Bonitas Team