DW
Diane W

1 reviews | Active since Jul 2015

12 Jun 2024, 14:02

Bonitas Medical Fund do not pay the hospitals and doctors as they say they will. Do not become a member of Bonitas.

Do not touch Bonitas Medical Fund they don't pay the accounts in Hospital as they promise in their advertising!!! Bonitas Medical Fund have not fully paid the Hospital and Doctors for four and a half months even with an auth number. They pay part ask for documents, Doctor sends documents same question again. I have 13 escalated reference numbers. Call center it all you can speak to, no supervisor will call back as promised.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply12 Jun 2024, 14:29
Official
Hello Diane

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve. 
 
We will investigate this matter. 
 
We appreciate your patience while we are resolving this query for you. 
 
Kind Regards 

Bonitas Team