Bonitas Medical Fund cuts off paying members.

<p>I am member number ********** 0986 at Bonitas. We were members of Liberty Medical Aid but were moved to Bonitas on 1 January 2017. Since then Bonitas has managed to do the following:</p> <p>1. Take our montly contributions from another account even though I have been a self-paying member at Liberty for 3 years. The account they took the money from belongs to a company - let's call it company X.</p> <p>2. Not addressing this problem regardless numerous calls and emails from both myself and company X.</p> <p>3. Entering the incorrect account information when I sent a document Member Record Amendment to inform Bonitas that I am a self-paying member.</p> <p>4. Yesterday took an amount of R22 000 arrears from my account without warning.</p> <p>5. Suspended my membership because this month's contribution did not go through (due to lack of funds - what a surprise)</p> <p>6. Still not refunding company X their R22 000 even though they have already taken it from my account. </p> <p> </p> <p>Our family has been on Liberty Medical Aid for longer than a decade. All was well. Since we were moved to Bonitas the trouble has not stopped. We are now without benefits through no fault of our own. </p> <p> </p> <p> </p>