Bonitas Medical fund ????

Bonitas must be the worst medical fund in the history, their communication and will to assist is lacking or does not exist at all. How many time must a claim be submitted, when you submit a claims they come with the excuse that they did not receive the paper work and cannot refund you. You must resubmit and send proof that you did submitted the claim in the first place, Maybe their way of working is to frustrate clients and waist time to delay the refunding of claims who knows. then comes the new and best excuse " We can assist you now due to Covid " or " We cant refund you because your claim is older than four months, EXCUSE ME BONITAS WHO LOST THE PAPER WORK IN THE FIRST PLACE !!!!!!!!!!!!! I HAD REAL HIGH EXPECTATIONS FROM BONITAS BUT I AM SORRY TO SAY WORST MEDICAL FUND EVER I WILL SHARE MY EXPERIENCE WITH EVERYBODY WRT TO THE PATHETIC SERVICE I WILL BE MOVING TO ANOTHER MEDICAL FUND Bonitas I am very disappointed in your pathetic service