TS
Thobeka S
1 reviews | Active since Dec 2020
15 Dec 2020, 19:46
Bonitas Medical Fund-151220Q9TRSW
On the 15 December I called Bonicap call center requesting a list of hospital that are covered under my plan and the agent sent me a list in which I choose the hospital at hand..The booking has been completed only to be informed now that I need to pay R10000 which I do not have and hence I called bonitas prior going to hospital..I spent the whole day there as I have to give birth urgently..I am meant to go back Thursday and tomorrow is a holiday and I am stressed..mind you I am 37 weeks pregnant with emergency.
I can provide the email sent to me
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Replies (2)TS
Thobeka S's updateReviewer Update
17 Dec 2020, 06:39Goodmorning
I haven't received any feedback and I am not the one to stress about this with my medical condition. You gave me a list of hospital in my network and now claiming the R10000 where on earth will I get that money.
I am really stressed
I haven't received any feedback and I am not the one to stress about this with my medical condition. You gave me a list of hospital in my network and now claiming the R10000 where on earth will I get that money.
I am really stressed
TS
Thobeka S's update17 Dec 2020, 06:39
Reviewer Update
Goodmorning
I haven't received any feedback and I am not the one to stress about this with my medical condition. You gave me a list of hospital in my network and now claiming the R10000 where on earth will I get that money.
I am really stressed
I haven't received any feedback and I am not the one to stress about this with my medical condition. You gave me a list of hospital in my network and now claiming the R10000 where on earth will I get that money.
I am really stressed
Bonitas Medical Fund's replyOfficial
17 Dec 2020, 09:15Hello Thobeka S,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Bonitas Team
Bonitas Medical Fund's reply17 Dec 2020, 09:15
Official
Hello Thobeka S,
Thank you for submitting your details to us through Hello Peter.
This is to confirm that we have received your information and that we are currently investigating this matter.
We appreciate your patience while we are resolving this query for you.
We appreciate your patience while we are resolving this query for you.
Regards,
Bonitas Team
Bonitas Team