MR
MAHLODI R
1 reviews | Active since Mar 2014
27 Nov 2023, 09:50
Bonitas Medical Fund
Bonitas Medical fund is a very useless medical aid, they do not bother to check their emails when customers have any problems but they are quick to deduct money from your account. That is one of the reasons i'm switching to a better scheme
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Replies (2)
Bonitas Medical Fund's replyOfficial
27 Nov 2023, 10:09 Hello MAHLODI
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply27 Nov 2023, 10:09
Official
Hello MAHLODI
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
MR
MAHLODI R's updateReviewer Update
14 Dec 2023, 19:17Hi, how long is this issue going to take to be resolved? I still have not received my money that was debited from my account yet I terminated my contract with you guys. Should I not be refunded by Tuesday I am definitely taking this matter further
MR
MAHLODI R's update14 Dec 2023, 19:17
Reviewer Update
Hi, how long is this issue going to take to be resolved? I still have not received my money that was debited from my account yet I terminated my contract with you guys. Should I not be refunded by Tuesday I am definitely taking this matter further