UU
User U
1 reviews | Active since Jul 2017
22 Jun 2021, 15:39
Bonitas medical *****
Bonitas is a ****... They deduct money out if ur payroll without u even being a member.. I want my refund and i want it now..... How do u even succeed at getting hold of someones hr records...im beyond digusted
Helpful (0)
Replies (7)0
Replies (7)
Bonitas Medical Fund's replyOfficial
22 Jun 2021, 15:44Hello Kwanele R,
Thank you for notifying us of your complaint . We are so sorry to hear about this , we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint . We are so sorry to hear about this , we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply22 Jun 2021, 15:44
Official
Hello Kwanele R,
Thank you for notifying us of your complaint . We are so sorry to hear about this , we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint . We are so sorry to hear about this , we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
UU
User U's updateReviewer Update
22 Jun 2021, 18:55u guys have been deducting money from my payroll and i am not even a member....
UU
User U's update22 Jun 2021, 18:55
Reviewer Update
u guys have been deducting money from my payroll and i am not even a member....
UU
User U's updateReviewer Update
22 Jun 2021, 18:56U have deducted over 24000. now if u do not see that as **************** , i dont know what it is....u are a bunch of ****** .
UU
User U's update22 Jun 2021, 18:56
Reviewer Update
U have deducted over 24000. now if u do not see that as **************** , i dont know what it is....u are a bunch of ****** .
UU
User U's updateReviewer Update
22 Jun 2021, 19:07I urge the publci to check their payslip since these guys do not even check the details of the person they are debitting..u just get surprised with an amount deducted from ur funds and they then dont take accountability.....join this medical scheme at ur own risk....
UU
User U's update22 Jun 2021, 19:07
Reviewer Update
I urge the publci to check their payslip since these guys do not even check the details of the person they are debitting..u just get surprised with an amount deducted from ur funds and they then dont take accountability.....join this medical scheme at ur own risk....
UU
User U's updateReviewer Update
22 Jun 2021, 19:10in my case im not even a member but they are deducting money from me.
UU
User U's update22 Jun 2021, 19:10
Reviewer Update
in my case im not even a member but they are deducting money from me.
UU
User U's updateReviewer Update
22 Jun 2021, 19:10their call centre is completely clueless and is a waste of time...
UU
User U's update22 Jun 2021, 19:10
Reviewer Update
their call centre is completely clueless and is a waste of time...
Bonitas Medical Fund's replyOfficial
28 Jun 2021, 11:44Hello Kwanele R, Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and Miss K Radebe will be refunded directly by Telkom . As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We also encourage you to take time and revisit your review, it will mean a lot to us. We apologise for any inconvenience caused to you. Thanks and regards, Bonitas Team
Bonitas Medical Fund's reply28 Jun 2021, 11:44
Official
Hello Kwanele R, Thank you for submitting a comment to us through Hellopeter. According to the email communication, we hereby confirm that your concern has been addressed and Miss K Radebe will be refunded directly by Telkom . As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service. We also encourage you to take time and revisit your review, it will mean a lot to us. We apologise for any inconvenience caused to you. Thanks and regards, Bonitas Team