Bonitas Medical Aid (Worst Medical Aid)

The Bonitas medical fund has been taken over by Momentum on the 01st of June 2026 without informing their members. At the end of June 2026, I was charged a co-payment of more than R64, on Neurobion tablets which I have been taking for more than a year, and which was always fully covered by my medical aid plan. I have been taking the Neurobion tablets for the numbness and tingling in my arms and legs. I was again charged the same amount on the 11 of July 2026 and have since not taken the medication as I cannot afford this co-payment. I have reached out to their customer care department and communicated via email with their consultant, Palesa, who apologized and stated the problem was with their claims department with reference number 152568. On the 08 of August 2026, I could not get Cepacol lozenges and Amuco 600 (generic for ACC200) and was told that it was not covered by the medical aid, which it was before being taken over by Momentum, and sent an email to their customer care department with reference number 284402 and have still not received a response from them. I'm utterly disgusted by Bonitas and the way they treat their members. I will not recommend this medical aid to anyone as I dread if I need to be hospitalized, God forbid, they will also state they do not cover it. I am on the Bonsave option and have over enough funds available. Sies Bonitas, and you advertise yourself as being voted the number 1 Medical Aid in South Africa.