1 reviews | Active since Aug 2012
Bonitas Medical Aid that does not care about its clients
<p>My Son Turned 21 on 40/40/2017 , My Medical aid did not contact me and inform me that he would be removed from the medical aid or even give me the option to add him as an adult dependent.</p> <p>After only finding out now that he is not on the medical aid , and trying to add him as an adult dependent, I am getting the run around by the medical aid.</p> <p> </p> <p>What kind of a company does not look after its clients ??????</p> <p> </p> <p> </p> <p> </p>
Hello gideon5109,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello gideon5109,
Thank you for submitting a comment to us through Hello Peter.
This is to confirm that we have received your comment and that we are currently investigating this matter.
Our representative will be in touch with you shortly to discuss this matter and ensure that it is speedily resolved.
Kind regards,
Bonitas Team
Hello gideon5109,
Thank you for submitting a comment to us through Hellopeter.
According to the conversation with our representative; we hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Hello gideon5109,
Thank you for submitting a comment to us through Hellopeter.
According to the conversation with our representative; we hereby confirm that your concerns have been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team