LK
Lizanne K
1 reviews | Active since Jan 2020
18 Aug 2025, 11:33
Bonitas -medical aid that couldn't give a damn about your health
It's funny how every year the amount you pay gets increased and yet the benefits seem to get less and less. Except for the fact that you have co payments on just about everything including chronic medication, Bonitas and the ICPS clearly don't have an actual medical professional between them, declining surgeries because impossible standards aren't met for someone who is constantly in pain because they need the surgery which they can't get. ****** shameful and clearly not worth a cent paid to them. After reviewing the cost of the policy and all the co-payments it is clear there are better options out there.
Helpful (0)
Replies (2)0
Replies (2)Bonitas Medical Fund's replyOfficial
18 Aug 2025, 12:07Hello Lizanne K
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply18 Aug 2025, 12:07
Official
Hello Lizanne K
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
18 Aug 2025, 13:47Hello Lizanne K
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Team
Bonitas Medical Fund's reply18 Aug 2025, 13:47
Official
Hello Lizanne K
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
Thank you for submitting the details to us through Hello Peter.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Team
