II
INGRID I
1 reviews | Active since Jan 2022
25 Jan 2022, 09:41
Bonitas Medical aid Support staff: Service delivery
Our original medical aid was recently outsourced. After much communication and analysis of options available, the decision to change to Bonitas was made by the company. All communication was geared to ensure that clients could make informed decisions and call agents were available to answer questions (which in my case were many). Their efficiency and professionalism is really commendable. It's a new and daunting journey for us BUT I am feeling more assured of continued support in any future requirements.
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Bonitas Medical Fund's replyOfficial
25 Jan 2022, 09:48Hello Ingrid I
Thank you for sharing your experience with Bonitas on this public platform. It means a lot to us, especially that you made the time to write about it!
We want to make a difference in every member’s life and strive to give the best possible service.
When we get it right, we are delighted.
Kind Regards
We want to make a difference in every member’s life and strive to give the best possible service.
When we get it right, we are delighted.
Kind Regards
The Bonitas Team
Bonitas Medical Fund's reply25 Jan 2022, 09:48
Official
Hello Ingrid I
Thank you for sharing your experience with Bonitas on this public platform. It means a lot to us, especially that you made the time to write about it!
We want to make a difference in every member’s life and strive to give the best possible service.
When we get it right, we are delighted.
Kind Regards
We want to make a difference in every member’s life and strive to give the best possible service.
When we get it right, we are delighted.
Kind Regards
The Bonitas Team