Bonitas Medical AID - ********

Item: Bonitas Medical Fund
Rating: 1
Author: Cynthia T

I have not been to the dentist once this year and when i go to get a cleaning and a filling and and BONITAS refuses to pay for the bill. This is terrible service We pay premiums so that we dont have these kind of problems SO where am i supposed to get the money to pay for this

Helpful (0)

Replies (2)

Bonitas Medical Fund's replyOfficial

18 Aug 2020, 09:11

Hello Cynthia,

Thank you for submitting your details to us through Hello Peter.

This is to confirm that we have received your information and that we are currently investigating this matter.

We appreciate your patience while we are resolving this query for you.

Regards,

Bonitas Team

Bonitas Medical Fund's reply18 Aug 2020, 09:11

Official

Hello Cynthia,

Thank you for submitting your details to us through Hello Peter.

Bonitas Medical Fund's replyOfficial

18 Aug 2020, 19:17

Hello Cynthia,

Thank you for submitting a comment to us through Hellopeter.

According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team

Bonitas Medical Fund's reply18 Aug 2020, 19:17

Official

Hello Cynthia,

Thank you for submitting a comment to us through Hellopeter.

According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Thanks and regards,

Bonitas Team