AR
Antoinette R
1 reviews | Active since Jan 2016
02 Mar 2025, 20:00
Bonitas Medical Aid *****s Your Money
They debited my account even though I cancelled it. I called them to confirm that it was Cancelled and I was promised that they would not deduct any money because I cancelled it yet they still debited my account. I even received a cancellation letter from them. They **** to me by telling me they would not debit my account and now I am struggling to get my money back from them.
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Bonitas Medical Fund's replyOfficial
03 Mar 2025, 10:23Hello Antoinette R
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team
Bonitas Medical Fund's reply03 Mar 2025, 10:23
Official
Hello Antoinette R
Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention.
Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) to investigate your enquiry.
Kind regards
Bonitas Team