LN
Lu- N.

1 reviews | Active since Jul 2019

30 Jul 2023, 11:52

Bonitas medical aid network plans are not properly thought out.

I’m back to the struggle of obtaining my hospital authorisation for my delivery. My medical aid plans network does not have Netcare Olivedale Hospital , but the gynaecologists are at Olivedale Hospital, which makes so sense at all.

I guess I’m back to having a stressful pregnancy, because in 2021, I had the same problem, to my surprise the medical aid has not yet rectified their networks. They are not properly thought out to be honest.

0
Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply31 Jul 2023, 07:48
Official
 Hello LU-N.

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
 
We will investigate this matter.
  
We appreciate your patience while we are resolving this query for you.
 
 Kind Regards

Bonitas