NK
Natacha K

1 reviews | Active since Jan 2026

08 Jan 2026, 11:48

Bonitas medical aid is taking us for idiots

Medical aid Suspended on the 29th Dec payment done on the 1st suspension only lifted today 8 January 2026. Bonita's you have set an 8.8% increase in contributions yet you can not manage the scheme properly suspending members for no good reason. for 8 days i could not use my medical aid a service i have paid for. I have no chronic medication! You lot need to wake up im not leaving this here i will be taking this further.

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Replies (1)
Bonitas Medical Fund
Bonitas Medical Fund's reply08 Jan 2026, 12:02
Official
 Hello Natacha K
 
Thank you for bringing this to our attention. We’re sorry to hear about your experience and appreciate you reaching out. 
 
To assist you further, kindly provide your membership number or the ID number of the principal member privately. This will help us investigate your enquiry while ensuring your personal information remains protected and is not visible on this public forum. 

Kind regards, 
 
Bonitas Team