PK
Pamela K
1 reviews | Active since Jun 2019
23 Oct 2019, 12:26
Bonitas Medical Aid is pathetic.
The only thing this medical aid knows is collecting their monthly contributions. I have a ear infection and non of the GP's are giving me the correct meds. So I can't go to a Specialist because I'm not being referred. This means that one should die just because Bonitas is too selfish. This a bull**** medical aid provider. I think Discovery is the best compared to this.
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Bonitas Medical Fund's replyOfficial
23 Oct 2019, 14:35Hello Pamela K,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team
Bonitas Medical Fund's reply23 Oct 2019, 14:35
Official
Hello Pamela K,
Thank you for submitting a comment to us through Hellopeter.
According to the telephonic conversation with our representative, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards,
Bonitas Team