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GC
Gabriella C

1 reviews | Active since Dec 2021

26 Apr 2022, 05:13

Bonita’s medical aid is a *******

I am frustrated and upset. I upgraded my plan to a more expensive plan where the main member pays R2950 just so that when I give birth my bill would be covered. Why would I have gone to a higher plan for only 50% of my bill to be covered. Bonita’s is a *******. The plan I chose was to cover any doctor and any hospital. I might as well have gone for a hospital plan.

0
Replies (3)
Bonitas Medical Fund
Bonitas Medical Fund's reply26 Apr 2022, 08:48
Official
Hello Gabriella C 

Thank you for notifying us of your complaint, we are sorry to hear about this, we are glad that you have brought this to our attention. 
    
 Kindly provide your membership number or ID number of the principal member privately (to protect your personal information not to be visible on this public forum) in order to investigate your enquiry. 
    
 Regards

 Bonitas Team  

GC
Gabriella C's update26 Apr 2022, 09:57
Reviewer Update
Gabriella Campher
***
Bonitas Medical Fund
Bonitas Medical Fund's reply26 Apr 2022, 10:51
Official
Hello Gabriella C 
 
Thank you for submitting  the details to us through Hello Peter.
  
 We will investigate this matter.
  
We appreciate your patience while we are resolving this query for you.
 
 Kind Regards
 
 Bonitas Team