sS
shelleyjones S
1 reviews | Active since Aug 2016
14 Feb 2024, 15:31
Bonitas Medical Aid
I have NEVER come across a Medical Aid that is so *********** as you. Your admin is truly despicable to say the least. It is things like this that give brokers a bad name, but at the end of the day it is not the brokers fault at all. Wow mind boggling
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Replies (2)
Bonitas Medical Fund's replyOfficial
14 Feb 2024, 15:43Hello Shelley J
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply14 Feb 2024, 15:43
Official
Hello Shelley J
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
16 Feb 2024, 13:12Hello Shelley J
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team
Bonitas Medical Fund's reply16 Feb 2024, 13:12
Official
Hello Shelley J
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Regards
Bonitas Team