Bonitas medical aid

Item: Bonitas Medical Fund
Rating: 1
Author: Leonard T

I went to see specialist and had to pay R1200.00 for first consultation and had mri scan done the day before and had to pay R2000.00. And now i battle with the claim processes to get my money back I paid

Helpful (0)

Replies (3)

Bonitas Medical Fund's replyOfficial

24 May 2023, 08:40

Hello Leonard T

Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.

We are investigating this matter.

We appreciate your patience while we are resolving this query for you.

Kind Regards

Bonita's

Bonitas Medical Fund's reply24 May 2023, 08:40

Official

Leonard T's updateReviewer Update

24 May 2023, 08:48

I have been sending documents and payments from 15 April 2023

Leonard T's update24 May 2023, 08:48

Reviewer Update

I have been sending documents and payments from 15 April 2023

Bonitas Medical Fund's replyOfficial

25 May 2023, 17:03

Hello Leonard T

Thank you for submitting a comment to us through Hellopeter.

According to the email communication, we hereby confirm that your concern has been addressed and we will await your reply.

As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concern to our attention when we have failed to deliver this service.

We apologise for any inconvenience caused to you.

Regards

Bonitas Team

Bonitas Medical Fund's reply25 May 2023, 17:03