Bonita's Medical Aid... Call center Agent the best service

Nkanyiso Masondo from Bonita's World class customer service. Even though I am not happy with Bonita's Medical aid for removing the toot extraction benefit and other dentistry benefits without informing me, I am delighted at the service i received from Nkanyiso, he took the time to call Denis arranged a three way conversation, logged a call and followed up until the outstanding money to the dentist was fully paid, He even took the time to send me an email to let me know that the money was paid to the dentist.. Thankyou Nkanyiso, please continue to deliver world class service to your customers.