Gvdw
Gerhard van der walt
1 reviews | Active since Oct 2019
16 Sept 2022, 10:47
Bonitas medical aid and the impossible processes to register for chronic med
Terrible service or let me say no service. Feels impossible to register for chronic medication....they prefer to deplete your day to day rather then to get you registired for chronic meds...Tired of speaking to whats up chats and robots.No personal assistance
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Replies (2)0
Replies (2)
Bonitas Medical Fund's replyOfficial
16 Sept 2022, 11:16Hello Gerhard V
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's reply16 Sept 2022, 11:16
Official
Hello Gerhard V
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas
Bonitas Medical Fund's replyOfficial
23 Sept 2022, 13:32Hello Gerhard V
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team
Bonitas Medical Fund's reply23 Sept 2022, 13:32
Official
Hello Gerhard V
Thank you for submitting a comment to us through Hellopeter.
According to the email communication, we hereby confirm that your concern has been addressed and this matter has now been resolved.
As Bonitas we strive to give the best customer service to our clients and appreciate it when you bring your concerns to our attention when we have failed to deliver this service.
We apologise for any inconvenience caused to you.
Thanks and regards
Bonitas Team