GB
Graeme B
1 reviews | Active since Dec 2021
07 Apr 2024, 10:42
Bonitas Medical aid
I have been a member for many years and now that I need life saving treatment they don't want to pay even on there top comprehensive plan . My opinion is be careful before joining.
Helpful (0)
Replies (3)0
Replies (3)
Bonitas Medical Fund's replyOfficial
07 Apr 2024, 11:22Hello Graeme B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply07 Apr 2024, 11:22
Official
Hello Graeme B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
Our Office hours are 08:00 - 16:00 Monday – Friday. Closed on weekends and public holidays
Your enquiry will be attended during office hours.
Kind Regards
Bonitas Team
Bonitas Medical Fund's replyOfficial
08 Apr 2024, 07:53Hello Graeme B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Bonitas Medical Fund's reply08 Apr 2024, 07:53
Official
Hello Graeme B
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
Thank you for notifying us of your complaint. We are so sorry to hear about this, we are glad that you brought this to our attention to resolve.
We will investigate this matter.
We appreciate your patience while we are resolving this query for you.
Kind Regards
Bonitas Team
GB
Graeme B's updateReviewer Update
11 Jun 2024, 20:13I appealed against Bonitas rejecting the medication I require and Bonitas has once again rejected it. There comprehensive plan is not comprehensive so sorry I didn't join the medical aid that starts with a D.
GB
Graeme B's update11 Jun 2024, 20:13
Reviewer Update
I appealed against Bonitas rejecting the medication I require and Bonitas has once again rejected it. There comprehensive plan is not comprehensive so sorry I didn't join the medical aid that starts with a D.