SD
Salome D
1 reviews | Active since Aug 2019
11 Aug 2019, 05:42
Bonita's Medical aid.
Worse customer service. Never resolve claims and no follow up. I have claims unpaid as of last year September and my saving have been exhausted due to incorrect payment made by the claims department as of December last year and still no resolution. They never take complaint seriously. Very disappointed with Bonita's. Being an oncology patient this is not the level of service I expected.
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Replies (1)Bonitas Medical Fund's replyOfficial
12 Aug 2019, 10:36Hello Salome Dorasamy,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number and full details of the claims incorrectly paid in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number and full details of the claims incorrectly paid in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Bonitas Medical Fund's reply12 Aug 2019, 10:36
Official
Hello Salome Dorasamy,
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number and full details of the claims incorrectly paid in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
Thank you for submitting a comment to us through Hello Peter.
Kindly reply privately with the membership number and full details of the claims incorrectly paid in order for us to assist with your query.
Please note that your personal information is not showing on the public view platform.
Kind regards,
Bonitas Team
